Privacy Policy

1. Introduction

Welcome to esaaks.co.za, operated by Esaaks Office Furniture. We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or engage with our services.

2. Information We Collect

2.1 Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you interact with our website, make a purchase, or contact us.

2.2 Payment Information: To process your orders, we collect payment and billing information necessary to complete transactions securely.

2.3 Automated Information: We collect information about your use of our website, including your IP address, browser type, operating system, and browsing behavior through cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

3.1 Providing Services: We use your personal information to process orders, deliver products, provide customer support, and enhance your overall experience on our website.

3.2 Communication: We may use your contact information to send you transactional emails, order confirmations, and promotional communications. You can opt out of promotional emails at any time.

3.3 Analytics: We analyze user behavior and website performance to improve our products, services, and user experience.

3.4 Legal Compliance: We may process your data to comply with legal obligations, such as tax and accounting requirements.

4. Disclosure of Your Information

4.1 Service Providers: We may share your information with third-party service providers who assist us in delivering our services, processing payments, and fulfilling orders.

4.2 Legal Compliance: We may disclose your data to comply with legal obligations or respond to lawful requests from public authorities.

5. Data Security

We implement reasonable security measures to protect your data. However, please be aware that no data transmission over the internet or storage system is entirely secure.

6. Your Rights

6.1 Access and Correction: You have the right to access and correct your personal information. You can do so by contacting us at sales@esaaks.co.za.

6.2 Data Portability: You can request a copy of your data in a machine-readable format.

6.3 Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will post the revised policy on our website with an updated effective date.

8. Contact Us

If you have questions or concerns about our Privacy Policy or your personal information, please contact us at:

Esaaks Office Furniture
Shop 41 Eastdene Shop Ctr,
23 Cowen Ntuli St,
Middelburg
1050,
Email: sales@esaaks.co.za