Terms and conditions

Introduction

Welcome to esaaks.co.za, operated by esaaks office furniture. These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.

1. All goods remain the property of esaaks office furniture until paid for in full.

2. Please read swing tickets / instruction manuals before use.

Guarantees:

Below is a general guideline regarding guarantees and may differ per product.

3.. The purchaser indemnifies the seller against any latent or patent defects or any injuries/death.

4. Items, unless otherwise stated, are intended for office or home office use therefore if items are abused, mishandled or used for other purposes we cannot be held responsible for any damages beyond our control and/or due to unforseen events.

5. Esaaks office furniture is not obliged to loan the client an item in the event of the clients item being removed from their house for repair or inspection.

6. Repair to all goods will incur costs; however, a quotation can be requested. Should a quotation not be accepted, the client will be liable for handling and admin charges at the prevalent rate at that time.

7. In general, please note the following items do not carry any guarantee: * accessories eg. Spares, gaslifts, meganisms, castors, arms, plastic bases, steel bases, whiteboards, info boards, waste bins, letter trays, carpet protectors, desk screens, etc as well as imported or local items eg: office chairs, draughtsman chairs, office desks, boardroom tables, reception units, office couches, reception benches or chairs, wooden filing cabinets, sliding door cabinets, sliding door credenzas, pedestals, as well as steel furniture eg: stationery cabinets, 4 draw filing cabinets, lockers, steel desks, steel folding tables, etc.

8. The onus is on the customer to deliver faulty items to and pick up repaired items from the store.

9. Safety warning on chairs:* do not sit on the chair if it is placed on an uneven or unstable floor surface. * do not stand on the chair.* do not use this chair as a step ladder. * do not use this chair unless all bolts, screws and knobs are firmly secured..* regularly check that all screws and bolts are securely tightened to ensure stability.* failure to follow these warnings could result in serious injury.

Special orders:

9. All special orders are considered binding and are not subject to cancellation or change. We will always do everything we can to ensure timely arrival of ordered items. Please note that times advised are mere estimates and not guarantees. Timeframes of delivery to us are essentially in the control of manufacturers/suppliers

Delivery, collection and assembling:

.10 all items have to be inspected by the client upon collection or delivery. Any discrepancies should be noted on the despatch slip/invoice or delivery sheet immediately. No claims will be entertained after goods have been accepted. The onus is on the customer to ensure that the correct goods have been accepted. Should the wrong item be accepted and subsequently queried by either the buyer or seller, costs including handling fees, additional delivery charges and the difference in value between the correct and incorrect product are for the account of the client. Exchanges and charges in such cases are solely at the discretion of esaaks office furniture.

11. Upon collection, the onus is on the client to ensure that the goods are loaded & tied properly. We will however assist you in loading the goods solely at your risk. We will not be held liable for any damages to the goods purchased or to your property and vehicle.

12.. In the event of a delivery, our responsibility ends at the entrance of your property. The movement of other furniture and or objects on the premises that may hinder the placement of items bought, is the responsibility of the client. The removal and placement of delivered furniture in your home has to be arranged with your sales representative and is considered as an additional service done solely at your own risk. While our staff are trained to carry and load goods carefully, esaaks office furniture or its staff will not accept responsibility or be held liable for any damage to the goods purchased or to your property or goods etc.

13.. Our delivery service is based on normal delivery conditions. The onus is on the purchaser to ensure that there is sufficient access to their premises, eg. The removal of burglar bars, etc. Is the responsibility of the purchaser. Special conditions must be agreed upon at the time of purchase (eg. Limited access to your home, neighbourhood, building or freight elevator, limited access to your premises by delivery vehicle, more than one flight of stairs etc.) The customer will be responsible for additional delivery charges.

14. Your purchase cannot be cancelled due to limited access to your premises, rooms, etc.

15. If our vehicle is unnecessarily delayed, additional charges will be levied.

16.. In the event of any animals attacking our staff, the purchaser will be held responsible for any subsequent costs. Please ensure that animals eg. Dogs are tied up, locked away

17.. No refunds or exchanges. In the unlikely event of a refund, a handling charge may be levied.

18. The purchaser consents to the jurisdiction of the magistrates court of middelburg, mpumalanga, should any dispute arise from this purchase.

19.. Invoices and customer details may be shared with suppliers and third parties

If any provisions of the standard terms and conditions is held to be illegal, invalid or unenforceable for any reason, such provision shall be deemed to be non-pro scripto, but without affecting, impairing or invalidating any of the remaining provisions of these terms and conditions which shall continue to be in full force and effect

Product information

20.1 product descriptions: we strive to provide accurate and up-to-date information about our products. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions.

20.2 pricing: prices are subject to change without notice. We reserve the right to modify prices, promotions, or discounts at any time.

I am satisfied that the product/s purchased is of my own choosing & will fulfill its intended use.

Any concessions or leanings exercised by Esaaks office furniture for this transaction, shall in no way whatsoever prejudice or operate as a waver.